ROBOTIC PROCESS AUTOMATION
What is RPA?
Robotic process automation (RPA) is a productivity tool that allows a user to configure one or more scripts, which we refer to as “bots” to activate specific keystrokes in an automated fashion. The result is that the bots can be used to mimic or emulate selected tasks (transaction steps) within an overall business or IT process. These may include manipulating data, passing data to and from different applications, triggering responses, or executing transactions. RPA uses a combination of user interface interaction and descriptor technologies. The scripts can overlay on one or more software applications.
Behaves like humans:
- Rules based Robotics
- Front-end automation
- Multi system integration
- ‘Democratize’ automation
- Structured data
- Enterprise scale
Cognitive: Think like a person
- Algorithm-based decision making
- Self learning ability
- Subject Matter Expert Bots – Vision, NLP ...etc.
- Semi-structured data
Analytics: Analyze like a person
- Provides real time business insights
- Bot Analytics
- Derive business value
RPA Benefits:
- Improve business results
- Reduce wage costs
- Improve ROI
- Reduce risk
- Increase customer engagement
- Reduction of data entry errors into customer data
- Faster service
- Reduce IT workload
- Improve focus on IT innovation
- Improve data quality
- Increase scope for data collection
- Reduce workload
- Increase employee satisfaction
- Minimize exposure to sensitive data
- Maintaining an audit trail